Cookies Policy

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies may be stored for the length of your visit or may remain on your device for a longer period, depending on their purpose and settings.

Cookies can help a website work properly, remember choices, provide security and show how visitors use different pages. Some cookies are placed by West28 Casino, while others may be placed by service providers that support website operation, analytics, advertising, fraud prevention or other technical functions.

Similar technologies may also be used. These can include pixels, tags, scripts, local storage and device-related identifiers. In this policy, the word cookies generally includes cookies and these similar technologies unless a distinction is specifically stated.

First-party and third-party cookies

First-party cookies are set by the website you are visiting. Third-party cookies are set by another service or domain that provides a function on the website. Third-party providers may use their own technologies in accordance with their own privacy information and policies. We recommend reviewing the relevant provider information where available.

How we use cookies

The types of cookies used on a website can change as features, security requirements and service arrangements change. In general, West28 Casino may use cookies and similar technologies for the following purposes:

• Essential operation: to allow core website functions to work, including navigation, page loading, account-related features and the handling of requests.
• Security and fraud prevention: to help identify unusual activity, protect accounts and sessions, support fraud detection and reduce misuse of the website.
• Preferences: to remember choices such as language, region, display settings or cookie preferences, so that they do not need to be entered again during every visit.
• Performance and analytics: to understand how visitors use the website, which pages are visited and whether parts of the website are working as intended.
• Functionality: to support features that improve the website experience or allow content and services to be delivered in a consistent way.
• Communications and marketing: where permitted and where relevant, to measure the effectiveness of communications or present information that may be more relevant to a visitor.
• Compliance and records: to record choices, permissions and other information needed to operate the website responsibly and meet applicable legal or regulatory obligations.

Cookies do not automatically give us access to information stored on your device, such as personal files or unrelated account details. Their use is limited to the purposes for which they are placed and to the information available through the relevant website technology.

Essential cookies

Some cookies are necessary for the website to operate safely and reliably. They may support login sessions, security controls, traffic management, consent settings and other basic functions. Because these cookies are needed for core services, they may not be available for opt-out through the website preference tool. If you block them through your browser, some pages or functions may not work correctly.

Your cookie choices

Where required, the website may ask for your consent before using non-essential cookies. You can make or change your choices through the cookie preference tool provided on the website, if available. You can also withdraw consent for optional cookies at any time by revisiting those settings. Changing your choices will not normally affect cookies that are strictly necessary for basic website operation.

Browser controls

Most browsers allow you to view, block, delete or limit cookies through their settings. The steps vary between browsers and devices, so you should check the help or privacy settings for the browser you use. You may be able to block all cookies, accept only certain types, or receive a notification before a cookie is stored.

If you delete cookies or block them, your preferences may not be remembered. You may also need to sign in again, and certain website features may be unavailable, delayed or less personalised. Blocking optional cookies may reduce analytics or marketing activity but will not necessarily stop all advertising or communications.

Mobile and other devices

Device settings and mobile browsers may provide additional controls for cookies, local storage, identifiers and similar technologies. If you use more than one device or browser, your choices may need to be applied separately on each one. Removing a cookie does not always remove information already collected before the cookie was deleted.

Information, privacy and third-party services

Depending on how the website is used and which technologies are enabled, cookie-related information may include your browser type, device information, approximate location, pages viewed, referral source, session activity, preferences and technical identifiers. Information collected through cookies may be combined with other information where this is permitted and necessary for a stated purpose.

West28 Casino may use service providers to host, secure, analyse, maintain or improve the website. These providers may process information on our behalf and may use cookies or similar technologies to provide their services. We expect providers to handle information in accordance with applicable requirements and relevant contractual arrangements, but their own policies may also apply.

Some services may involve information being processed outside Australia. Where this occurs, appropriate steps may be taken as required by applicable privacy laws. For more information about the collection, use, disclosure, storage and protection of personal information, please refer to the West28 Casino Privacy Policy.

Advertising and analytics choices

Analytics or advertising technologies may have separate opt-out tools and privacy controls. Choosing not to receive interest-based advertising does not mean that you will receive no advertising. It generally means that advertising may be less tailored to your interests. You may also continue to see messages that are necessary for account, service, security or legal purposes.

Updates and enquiries

We may update this Cookies Policy when the website, technologies, service providers or legal requirements change. The updated version will be published on this page. Changes may affect the types of cookies used or the ways in which your preferences can be managed. You should review this page from time to time to remain informed.

If a change requires consent, the relevant consent notice or preference tool may be displayed when you next visit the website. Your continued use of the website after an updated policy is published may be subject to the updated policy, except where applicable law requires a different approach.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available through the West28 Casino website. We will consider enquiries in accordance with applicable privacy and consumer requirements.

• Review your cookie preferences before using optional website functions.
• Use browser settings to manage cookies on each device or browser.
• Read the Privacy Policy for broader information about personal information.
• Contact West28 Casino through the available website support channels if you need assistance.